ComHem is the largest triple player in Sweden, providing cable television, broadband and telephony services.

In 2018, SapientNitro was hired to revamp its online customer experience by refreshing the brand, improving self-service and raising online sales.

Rafael managed a team of 2 UX designers as the Lead UX Designer and collaborated with the Lead Visual Designer, Copywriter and key client stakeholders.

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  • Client: ComHem
  • Agency: SapientNitro Sweden
  • Year: 2008
  • My role: Lead UX Designer

The result

All visual designs were produced by Cassian Opara and the visual design team based on the wireframes created by the UX team.

Sample UX documentation

From research to sitemap, prototype and detailed specification, these are some of the UX deliverables.

Work

Argos

Argos

London - 2016/2017

RBS & Natwest various projects

RBS & Natwest various projects

London - 2013/2014

Beats by Dre Website Redesign

Beats by Dre Website Redesign

London - 2012

Show Your Colour

Show Your Colour

London - 2012

British Gas Website Redesign

British Gas Website Redesign

London - 2011

Future Flames & CokeZone

Future Flames & CokeZone

London - 2010/2011

Singapore Airlines website transformation

Singapore Airlines website transformation

Singapore - 2009/2010

ComHem.se Redesign

ComHem.se Redesign

Stockholm - 2008

Epson Website Redesign

Epson Website Redesign

London - 2008

JPMorgan Structured Products

JPMorgan Structured Products

London - 2007

Let’s talk

If you’re looking for a creative partner to help you improve your customers experience, get in touch.

Get in touch